TERMS OF USE
These Terms of Use (“Terms”) govern your access to and use of www.24flex.net, including its pages, forms, content, tools, property information, and related online services (collectively, the “Website”). The Website is operated by 24 Flex Inc. (“24 Flex Inc.,” “we,” “us,” or “our”).
Please read these Terms carefully. By accessing or using the Website, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Website.
1. Eligibility and Authority
You must be at least 18 years old and legally capable of entering a binding agreement to use any Website feature that requests personal information, creates an account, schedules a service, or concerns a real estate, rental, mortgage, or investment transaction.
If you use the Website on behalf of a company, trust, partnership, property owner, or other organization, you represent that you have authority to bind that organization to these Terms. “You” includes both you and the organization you represent.
The Website is intended primarily for users located in the United States. We do not represent that the Website or its content is appropriate or legally available in every jurisdiction.
2. Informational Purpose Only
Website content is provided for general informational and marketing purposes. It does not constitute:
- Legal, tax, accounting, investment, insurance, engineering, construction, appraisal, credit-repair, or financial-planning advice;
- A guarantee of property value, rental income, investment return, loan approval, interest rate, payment amount, closing date, tenant placement, vacancy period, or transaction result;
- An offer to lend, a commitment to extend credit, a loan estimate, or a substitute for disclosures required by mortgage law;
- An appraisal, broker price opinion, comparative market analysis, inspection, environmental report, title report, or property-condition representation unless expressly identified in a separate written agreement;
- An offer to buy, sell, lease, manage, finance, or invest in property; or
- A substitute for independent professional advice or your own due diligence.
Real estate, mortgage, rental, and investment decisions involve risk. You should consult appropriately licensed legal, tax, financial, insurance, inspection, appraisal, construction, and other professionals concerning your circumstances.
3. No Agency, Brokerage, Property-Management, or Fiduciary Relationship
Accessing the Website, viewing a property, requesting information, submitting a form, communicating with us, or receiving general information does not by itself create a broker-client, agency, fiduciary, property-management, lender-borrower, landlord-tenant, or other professional relationship.
Any such relationship is created only through a separate written agreement signed by all required parties. Until then, you should not assume that 24 Flex Inc. represents you, owes you fiduciary duties, will keep information confidential beyond applicable privacy obligations, or will take action on your behalf.
Submitting information through the Website does not obligate 24 Flex to accept an engagement, process an application, show a property, reserve a property, submit an offer, provide financing, or perform any service.
4. Real Estate Listings and Property Information
Property descriptions, photographs, videos, floor plans, square footage, lot size, school information, zoning, permitted uses, taxes, HOA information, rent estimates, availability, prices, and other listing information may come from owners, sellers, public records, multiple listing services, vendors, or other third parties.
Although we seek to present useful information, it may be incomplete, outdated, inaccurate, changed, withdrawn, or subject to errors. Properties may be sold, leased, reserved, withdrawn, or repriced without notice. Images may be digitally enhanced, virtually staged, generated, or edited for visualization. When known and appropriate, such images should be identified, but you must inspect and verify actual property conditions.
You are responsible for independently verifying all material facts, including:
- Property condition, boundaries, square footage, lot size, permits, and improvements;
- Zoning, lawful use, development potential, ADU or expansion feasibility, and code compliance;
- Schools, neighborhood conditions, crime statistics, environmental risks, insurance availability, and utilities;
- Taxes, assessments, HOA rules, rental restrictions, title, liens, and easements;
- Market value, rental value, repair costs, operating expenses, and investment projections; and
- Any fact important to your purchase, sale, lease, financing, or investment decision.
Nothing on the Website waives or replaces legally required inspections, disclosures, contracts, or investigations.
5. Mortgage and Home-Loan Information
Mortgage information is general and subject to change without notice. Loan products, rates, annual percentage rates, points, credits, fees, payments, eligibility requirements, and availability depend on market conditions, applicable law, property characteristics, loan amount, occupancy, credit, income, assets, debt, underwriting, and other factors.
No Website content constitutes a credit decision, rate lock, approval, commitment, loan estimate, closing disclosure, or guarantee of financing. Prequalification is not final approval. Approval may require a completed application, verification, credit review, appraisal, title review, underwriting, acceptable property, and satisfaction of all conditions.
Examples or calculators are estimates only and may exclude taxes, insurance, mortgage insurance, HOA dues, closing costs, prepaid items, adjustments, or other expenses. Do not rely on a calculator as a disclosure or financial recommendation.
24 Flex Inc. does not guarantee that every loan product described is offered directly by 24 Flex Inc. or available to every applicant or in every state. Licensing information and required mortgage disclosures should be displayed separately on the Website and in applicable transaction documents.
6. Rental Applications and Property Management
Submitting an inquiry or application does not reserve a rental property or guarantee approval. Availability, rental terms, qualification standards, screening criteria, deposits, fees, and application procedures may change subject to law.
Applications may be evaluated using lawful and consistently applied criteria, including income, rental history, credit, identity, and other permitted information. Separate disclosures and authorizations may apply to consumer reports or background screening. If a consumer report contributes to an adverse decision, any legally required adverse-action notice will be provided.
Website maintenance requests do not replace emergency procedures established in a lease, resident portal, or management agreement. For an immediate threat to life, safety, or property, call 911 or the appropriate emergency service. Tenants must follow the emergency and maintenance reporting instructions provided for their property.
Payments are not deemed received merely because information was submitted through the Website. Receipt and crediting of payments are governed by the lease, management procedures, and confirmation from the authorized payment provider.
7. Fair Housing and Equal Opportunity
24 Flex Inc. supports equal housing opportunity. We do not discriminate based on any characteristic protected by federal, state, or local law.
You may not use the Website to submit discriminatory instructions, preferences, advertisements, screening requests, or communications. Property availability, mortgage services, tenant screening, and other housing-related activities remain subject to fair housing and fair lending laws.
Requests for reasonable accommodation or modification should be submitted through the contact method designated by 24 Flex Inc. or the applicable property manager. Do not place unnecessary medical information in a general website form.
8. Investment and Fix-and-Flip Information
Any content concerning real estate investing, renovation, fix-and-flip projects, joint ventures, projected returns, after-repair value, budgets, timelines, or market opportunities is educational and illustrative unless contained in signed transaction documents.
All investments involve risk, including loss of principal, construction overruns, delays, financing risk, market changes, title issues, vacancy, regulatory requirements, and inability to sell or refinance. Past performance and projected results do not guarantee future outcomes.
Website content is not an offer to sell or solicitation to purchase a security or ownership interest. Any potential investment arrangement must be evaluated separately, documented in definitive agreements, and reviewed for applicable securities and other legal requirements. You should consult independent legal, tax, and financial advisors before investing.
9. Privacy and Sensitive Information
Our collection and handling of personal information are described in our Privacy Policy, which is incorporated into these Terms by reference.
Do not submit Social Security numbers, bank or investment statements, tax returns, passwords, government identification, or other sensitive documents through ordinary email or open Website fields. Use only a secure method specifically authorized by us. You are responsible for the accuracy of information you submit and for notifying us if it changes.
10. Electronic Communications and Signatures
When you submit contact information, you authorize us to respond regarding your inquiry, requested services, appointments, applications, or transactions. Marketing communications are subject to applicable consent and opt-out requirements.
Electronic communications may be delayed, intercepted, misdirected, filtered, corrupted, or inaccessible. Do not rely on ordinary email, text, or a Website form for an urgent deadline, emergency, offer submission, cancellation, legal notice, maintenance emergency, rate lock, or time-sensitive instruction. Confirm receipt directly with the responsible 24 Flex Inc. representative.
Electronic signatures and records may be used where permitted by law and agreed by the parties. A typed name, checkbox, or Website submission is not automatically a binding contract unless the applicable process clearly states that legal effect and satisfies relevant requirements.
11. User Accounts and Security
If the Website permits an account, portal, or password-protected feature, you must provide accurate information and protect your credentials. You are responsible for activity under your account unless prohibited by law. Notify us promptly of suspected unauthorized access.
You may not share credentials, impersonate another person, create an account through automated means, bypass authentication, or attempt to access another user’s records. We may suspend access to protect users, data, the Website, or our business.
12. Acceptable Use
You may use the Website only for lawful, personal, or legitimate business purposes consistent with these Terms. You may not:
- Violate any law, regulation, court order, contract, or third-party right;
- Submit false, misleading, fraudulent, discriminatory, defamatory, threatening, obscene, or unlawful content;
- Misrepresent your identity, authority, finances, property interest, application information, or transaction purpose;
- Scrape, crawl, harvest, copy, index, download, or extract Website content or personal information through automated means without written permission;
- Use bots, scripts, or automated tools to submit forms, create accounts, or generate excessive traffic;
- Probe, scan, test, bypass, disable, or interfere with security or authentication;
- Introduce malware, malicious code, corrupted data, or disruptive technology;
- Reverse engineer, decompile, frame, mirror, reproduce, resell, or commercially exploit the Website or its software except as permitted by law;
- Use Website content to train an artificial-intelligence system or build a competing database or service without written authorization;
- Remove copyright, trademark, attribution, or proprietary notices;
- Use contact information obtained through the Website for unsolicited marketing, harassment, or unlawful purposes; or
- Assist another person in doing any prohibited act.
We may investigate suspected misuse and cooperate with law enforcement or regulators when appropriate.
13. User Submissions
You retain ownership of content you submit, subject to rights necessary for us to respond and provide services. You grant 24 Flex Inc. a nonexclusive, worldwide, royalty-free license to host, store, reproduce, transmit, display, and use submitted content solely to operate the Website, evaluate your request, provide services, comply with law, protect rights and security, and maintain business records.
You represent that you have the right to submit the content and that it is accurate and does not violate law, confidentiality, intellectual property, privacy, publicity, or other rights. Do not submit confidential information belonging to another person without authorization.
We are not required to publish, retain, or return submissions and may remove content that violates these Terms.
14. Intellectual Property
The Website and its text, designs, logos, graphics, photographs, videos, software, arrangement, and other content are owned by or licensed to 24 Flex Inc. and protected by intellectual-property laws. “24 Flex Inc.” and associated names, logos, and branding may be trademarks or service marks of 24 Flex Inc..
Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable license to access and use the Website for personal, noncommercial evaluation of our services. No ownership rights are transferred. Any use beyond this limited permission requires prior written authorization.
Third-party listing data, maps, photographs, trademarks, and other content remain the property of their respective owners and may be subject to additional restrictions.
15. Copyright Complaints
If you believe Website content infringes your copyright, send a written notice containing sufficient identification of the copyrighted work and disputed material, your contact information, a good-faith statement, a statement under penalty of perjury that the information is accurate and you are authorized to act, and your physical or electronic signature.
Send the notice to the contact information in Section 25 with the subject Copyright Notice. We may request additional information necessary to evaluate the claim.
16. Third-Party Services and Links
The Website may link to or embed multiple listing services, maps, calculators, social networks, videos, calendars, lenders, application portals, screening providers, payment processors, electronic-signature tools, or other third-party services. Links are provided for convenience and do not necessarily constitute endorsement.
Third parties control their own content, availability, security, accessibility, terms, and privacy practices. Your use of their services is at your own risk and subject to their terms. 24 Flex Inc. is not responsible for third-party services or transactions between you and a third party.
17. Website Availability and Changes
We may modify, suspend, restrict, or discontinue any Website feature or content at any time. We do not guarantee uninterrupted, timely, secure, or error-free operation, compatibility with every device, preservation of submitted data, or correction of every error.
We may impose reasonable limits, deny access, or terminate accounts when necessary for security, maintenance, legal compliance, or enforcement of these Terms.
18. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” 24 FLEX INC. DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND QUIET ENJOYMENT.
WE DO NOT WARRANT THAT INFORMATION IS COMPLETE, CURRENT, ERROR-FREE, OR SUITABLE FOR YOUR PURPOSE; THAT THE WEBSITE WILL BE UNINTERRUPTED OR FREE OF HARMFUL COMPONENTS; OR THAT ANY PROPERTY, APPLICANT, TENANT, BORROWER, LENDER, VENDOR, INVESTMENT, OR TRANSACTION WILL MEET YOUR EXPECTATIONS.
Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.
19. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 24 FLEX INC. AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, DATA, OPPORTUNITIES, OR GOODWILL; OR DAMAGES ARISING FROM RELIANCE ON WEBSITE CONTENT, THIRD-PARTY SERVICES, SECURITY INCIDENTS, OR INABILITY TO USE THE WEBSITE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID 24 FLEX INC. SPECIFICALLY FOR WEBSITE ACCESS DURING THE SIX MONTHS BEFORE THE EVENT OR $100.
These limitations do not apply to liability that cannot legally be excluded or limited. Separate signed service or transaction agreements may establish different rights and remedies for services covered by those agreements.
20. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless 24 Flex Inc. and its owners, officers, employees, agents, affiliates, licensors, and providers from third-party claims, damages, liabilities, judgments, penalties, costs, and reasonable attorneys’ fees arising from your unlawful use of the Website, violation of these Terms, infringement of another person’s rights, or content you submit.
This obligation does not apply to the extent a claim results from conduct for which indemnification cannot legally be required.
21. Governing Law and Venue
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Subject to any mandatory consumer-protection law, disputes relating solely to the Website or these Terms must be brought in a state or federal court having jurisdiction in the California county where 24 Flex Inc. maintains its principal place of business. You and 24 Flex Inc. consent to personal jurisdiction and venue there.
These Terms do not include a mandatory arbitration or class-action waiver. Any such provision must appear in a separate agreement or future revision that is legally presented and accepted.
22. Changes to These Terms
We may revise these Terms from time to time. The revised version will be posted with a new “Last Updated” date. Changes apply prospectively when posted unless law requires additional notice or consent. Continued use after the effective date constitutes acceptance of the revised Terms.
23. Termination
You may stop using the Website at any time. We may suspend or terminate access if we reasonably believe you violated these Terms, created risk or legal exposure, engaged in fraud or abuse, or interfered with Website security or operation.
Provisions that by their nature should survive termination will survive, including intellectual-property rights, disclaimers, limitations of liability, indemnification, governing law, and accrued obligations.
24. General Provisions
These Terms and the Privacy Policy constitute the entire agreement concerning use of the Website, but they do not replace any signed brokerage, property-management, lease, mortgage, referral, investment, or transaction agreement.
If a provision is held unenforceable, it will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a business transfer or by operation of law.
Headings are for convenience only. “Including” means “including without limitation.” Electronic copies have the same effect as originals where permitted by law.
25. Contact Information
Questions about these Terms may be directed to:
24 Flex Inc.
Attn: Website Terms
Email: rob.medina@24flex.net
Phone: 408-401-8520
Website: www.24flex.net
Mailing address: 1313 N. Milpitas Blvd. Ste. 127 Milpitas, CA. 95035